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Customer hotline: In the period from 14.09.202 - 16.09.2020 maintenance work will be carried out on the communication and hotline network. Please contact us using the contact form or by e-mail.

Announcement: On 03.09.2020 starting from 23:00 o'clock maintenance work will start. These will continue until about 06:00 o'clock the following day. This may lead to disturbances in the payment process.

Maintenance work until 6AM

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Payment glossary

Please note: This payment glossary exists only in the German language.

I have a direct debit from Micropayment on my account. What to do?


As a payment service provider, Micropayment is commissioned by various website operators and merchants to collect direct debit payments from the bank accounts of their customers and buyers.

You can not assign a direct debit or do not know how this debit has arisen? You can see, the direct debit was carried out by Micropayment or our partner bank, Fintech Group Bank AG?

Then give us a call or send us an e-mail. On our contact page you will find all important contact details.