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The pioneers in digital fundraising

HelpMundo GmbH

Since 1999, HelpMundo has been one of the first organizations in the German-speaking world to develop technologies for digital fundraising. Among other projects, was the first German donation portal created. With the HelpCard, the first social gift card for the support of social projects was developed. Over 5,000 non-profit associations and organizations have used HelpMundo's HelpTools to date. For their digital fundraising products, the founder of HelpMundo received many international awards, including the German Federal Cross of Merit and the Order of Merit of the State of North Rhine-Westphalia.

HelpMundo's donation form is one of the most used in the German-speaking world with many features:

  • Micropayment AG
    Micropayment AG

    As a mid-sized company with social responsibility and as subsidiary of the "Volksbank eG - Die Gestalterbank", we warm-heartedly support non-profit and fundraising organizations with our payment and donation solutions. Personal contact to all organizations is our first priority and of utmost importance for us.

    Micropayment supports non-profit and fundraising organizations since 2008. By now, over 450 organizations profit from our services. The size of your organization is irrelevant for us. Our focus lies on joint success by maximizing your donation volume and therefore making the world a better place.

    Register Micropayment
  • HelpMundo GmbH
    HelpMundo GmbH
    • Free base version
    • Premium version with API interface
    • Any number of projects and donation forms
    • Facebook app integrated
    • Individual donation certificates
    • Multilingualism
    • Onepager for donation campaigns
    • All major payment methods

Registration of your Micropayment account

You have decided to use our payment methods for non-profit organizations. Thank you for your trust. Just follow the instructions on this page to expand your donation form with Micropayment payment methods.

Please register your personal Micropayment account first. On the website go to the tab " Login & Login " and click on " New customer / registration ".

Registration of your Micropayment account

In the " Legal person registration " section, click on next ".

registration with Micropayment

Here are just a few steps to initiate, confirm and complete your registration. Please follow the instructions and instructions carefully during the registration process. If you have any questions, feel free to contact us at or at (00800) 3000 22 55 .

Verification and configuration of your Micropayment account


Send us your documents for identification:

After the successful registration of your Micropayment account, the legitimation process follows.

Please provide us with the following documents if you are a registered association:

  • current excerpt from the register of associations (not older than 3 months)
  • Foundation documents of your association
  • current exemption certificate
  • current Articles of Association
  • two-sided ID card copy of the authorized signatory
  • Proof of your SEPA Creditor ID

Please provide us with the following documents if you are a foundation:

  • certificate of foundation
  • founding documents
  • current exemption notice
  • current Articles of Association
  • two-sided ID card copy of the authorized signatory
  • proof of your SEPA creditor ID

IMPORTANT : If according to the register of associations or according to your statute only two members of the board are authorized to represent each other, we need a copy of the ID card from both authorized representatives.

Please understand that further documents may be requested.

You can either upload your identification documents in your Micropayment ControlCenter, send them by email to or by fax to (00800) 3000 22 55.


Deposit of your bank account

Now deposit your bank details under " Customer data " and " Account details ", which will later be used to pay your donations.

deposit your bank account with Micropayment

Your first Micropayment project

Also part of the legitimacy is a quick review of your website. In order to have them ready, please create your first project in your Micropayment account. This will later also be used for the technical assignment of the individual payments.

Log in, move your mouse pointer to the " Configuration " tab and click on the sub-item " Projects ". Now click on " Create project ", fill in the form and click on " sign in " in the bottom right corner.

apply your first Micropayment project

Apply for your credit card acceptance

The Micropayment credit card payment method is applied for separately. For this purpose, you will receive the service agreement for credit card acceptance from us by e-mail, which we will make available to you together with our partner bank, First Cash Solution GmbH.

Your application for credit card acceptance will be filled out in full by us. Please check this once for correctness and completeness. If everything is correct, have the agreement signed at the following two points:

  • Page 3 under " 9th Submit " at the blue dot
  • page 4 under " 8th general terms " at the blue dot

As soon as the signatures have been set, you are welcome to send us your application for credit card acceptance back as a scan by e-mail.

Micropayment AG
Team Fundraising
Hostattstrasse 5
CH 6060

Please note that the activation of your credit card acceptance takes about 20 working days due to an additional check by our partner bank and the inclusion of a processor.

After the activation of your acceptance, we jointly carry out a certification in accordance with the privacy policy of Visa and Mastercard (PCI:DSS) in an online questionnaire. Thereafter, the credit card is fully usable as a method of payment.

Configuration of your desired Micropayment payment methods

Now that you have registered and verified your Micropayment account, created your first Micropayment project and obtained the activation of the desired payment methods, you only have to configure, activate and link them to your HelpMundo.

Micropayment payment methods


Donation by credit card

Several billion cardholders make credit card the most widely used payment method in cashless, international payment transactions. We handle both single and recurring donations via VISA, MasterCard or American Express for you. Micropayment has the highest certification in the handling and processing of credit card data (PCI:DSS Level 1 certified). They do not come in contact with sensitive payment data and do not need expensive certificates.

Your credit card special conditions as a non-profit organization:

powerservice feeexplanations
disagio Visa / Mastercard 1,75 %per operation
disagio AMEX---seperate agreement
transaction0,29 EURper operation
paying outinclusiveweekly
commitment feeinclusivemonthly
setup feeinclusiveunique
SEPA Lastschrift

Donation via SEPA direct debit

Electronic direct debits are extremely popular in Germany. Micropayment processes your one-time and recurring SEPA direct debit payments - fully automated and secure.

Incidentally, we can also realize your direct debit via your own bank account. Just contact us if you are interested.

Your SEPA Direct Debit Special Conditions as a non-profit organization:

powerservice feeexplanations
fees1,50 %per operation
transaction0,20 EURper operation
commitment feeinclusivemonthly
setup feeinclusiveunique

These special conditions are exclusively awarded to non-profit organisations. If you want to deposit your own bank account, the fees change.

Hello, how can we help you?
individual advice

Your competent contact persons

We can support you in the following points with a strategic partnership:

  • market-oriented realization of new products & projects
  • building strategic cooperation communities
  • planning, coordination and optimization of payment transactions
  • analysis and forecast of the current target market
  • figuration of your products in international markets

We would like to help you.

Best possible advice is our mission. We support you in the realization and marketing of your productse. Please call:

(00800) 3000 22 55

free of charge from German landline

Integration made easy.

Do you have questions about our payment methods or about the use of our systems? Please contact us by e-mail. We will reply as soon as possible.